This Policy (together with our Terms of Service and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information we may collect from you
When you use the Website and API Service we may collect and process the following data about you:
1.1. Details of your visits to our Website and the resources that you access including, but not limited to: traffic data, location information associated with your IP address, device model, browser version and other communication data.
1.2. Information that you provide by filling in forms on our Website, such as when you register to receive information such as a newsletter, when you request information or support from us or purchase a product or service from us, including information necessary to process your orders with the relevant payment merchant, which may include the amount of any transaction, but will not include your financial information which will only be submitted directly to the payment merchant.
1.3. Log files and statistics in relation to actions taken on and through the API Service.
2. Information from other sources
We may obtain information, including personal information, from third parties, such as our partners, advertisers, and Integrated Services. If we combine or associate personal information from other sources with information that we collect through the Website and API Service, we will treat the combined personal information in accordance with this Policy.
3. Cookies and similar technologies
We use the following types of cookies:
Strictly necessary cookies These cookies are essential in order to enable you to navigate the Website and use certain features. Without these strictly necessary cookies, the online services you have asked for, like API Service credit topup or privacy notification popup auto dismiss cannot be provided. Consent is not required for strictly necessary cookies as they are required for us to provide the services requested by you.
The Website use Google Analytics cookies. These cookies are used to collect information about how visitors use the Website. The information is collected anonymously, and used to report on the number of visitors to the Website, where they have come from, and the pages they have visited. You can find more information about these cookies and Google Analytics’ use and processing of data at:
Targeting or advertising cookies Third-party targeted advertising cookies may be placed on your device by third-party advertisers, ad networks, data exchanges, marketing analytics and other service providers. Third-party targeted advertising cookies collect information about your browsing activity across multiple websites and online services in order to provide you with relevant advertisements on the websites and online services of third parties. Ad networks may share this information with the advertisers using their network. The information collected using these third-party advertising cookies does not identify you personally.
We may use other technologies to automatically collect information from your device when you use the Website or API Service, including “clear gifs" or "web beacons". This "automatically collected" information may include your IP address, web browser, device type, the web pages or sites that you visit just before or just after you use the Website or API Service, the pages or other content you view, the dates and times you visit, access, or use the Website or API Service. We also may use these technologies to collect information regarding your interaction with email messages, such as whether you opened, clicked on, or forwarded a message. This information is gathered from all users.
For more information about cookies, read the guidance at All About Cookies.
3. Use of your information
We may use the information that you provide to us or that we collect about you for any purpose to which you consent, as well as for the following purposes:
3.1. To process your service requests.
3.2. To provide you with information requested from us relating to our products or services and to provide information on other products which we feel may be of interest to you if you have consented to receive such information.
3.3. To meet our contractual commitments to you.
3.4. To notify you about any changes to our Website, such as improvements or service/product changes, that may affect our service.
3.5. To operate, enhance, monitor, improve, or modify the API Service, our operations, and our other products and services, and to create new products and services.
3.6. To process, track, and deliver entries and rewards in connection with promotions that may be offered from time to time on the API Service.
3.7. To detect, investigate and prevent activities that may be illegal, or that may violate the Terms of Service
3.8. If you are a new customer, we will only contact you or allow third parties to contact you only when you have provided consent and only by those means you provided consent for.
3.9. If you do not want us to use your data for ourselves or third parties you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data.
3.10. If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.
3.11. Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors such as your area of residence or age group.
4. Storing your personal data
4.2. Data that is provided to us is stored on our properly secured servers. Details relating to any transactions entered into/via our site will be encrypted to ensure its safety.
4.3. The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and the transmission of such data is entirely at your own risk. Where we have given you (or where you have chosen) an API key so that you can access certain areas of our site, you are responsible for keeping this key confidential.
5. Sharing your information
5.1. We will not share your personal information with anyone else unless you have consented to this, other than in limited circumstances including the following:
5.1.1. Where third companies perform email delivery, hosting, payment processing, or other services for us or on our behalf.
5.1.2. To the extent that we have a good-faith belief that we are required to do so by applicable law, by a governmental body or by a law enforcement agency, for crime prevention purposes, or in response to a court order, judicial, or other government subpoena, warrant, or request.
5.1.3. Information about our users, including personal information, may be disclosed and otherwise transferred to an actual or prospective acquirer, successor, or assignee in connection with any merger, acquisition, debt financing, sale of assets, change of control, or similar transaction, as well as in connection with an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets.
5.1.4. Where necessary to enforce the Terms of Service, to protect the safety of our users and third parties, to take precautions against liability, to investigate and defend ourselves against any third-party claims or allegations, to protect the security or integrity of the API Service or any facilities or equipment used to make the API Service available, to protect our rights or property or the rights or property of other users and third parties (including, but not limited to, enforcement of our agreements), or in other cases if we believe in good faith that disclosure is required by law.
6. Third party links
You might find links to third party websites on our Website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
7. Access to information
The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of €15 which covers our costs in providing you with the information requested (printing, shipping and handling by courier services, etc). Should you wish to receive details that we hold about you please contact us using the contact details below.
8. Contact Us
We welcome any queries, comments or requests you may have regarding this policy please do not hesitate to contact us.